Every public route needs a minimum 10 riders to “go live”. If fewer than 10 riders join a route at 48 hours prior to departure, the route will not run, and the riders will not be charged. For private routes, the number of people needed for a route to happen is set by the route starter. If there aren't enough riders to reach that number 48 hours prior to the trip departure, the route will not run, and riders will not be charged.
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